Payment & Shipping Information
This policy should be read in conjunction with our Terms and Conditions Policy
We can accept payment with debit or credit cards through the STRIPE payment platform for online purchases which protects our customers as we have no access to any credit or debit card details.
We also accept payment by Apple Pay, Google Pay & Paypal.
If you wish to make a purchase but prefer to use an alternative payment method such as payment by cheque or direct bank transfer, please contact us as this can be arranged on request.
We can also accept cash on collection payments where goods are collected from our premises at 3 Turner Road, Bean, Dartford, Kent DA2 8BA (Collection of orders is by appointment only)
If paying by Cheque please allow an additional 5 working days for Cheques to be processed.
At point of sale you will automatically be sent a confirmation of order by email.
At point of dispatch you will automatically be provided with a confirmation of dispatch email which will include your Royal Mail tracking number.
Shipping & Delivery
We are based in the UK and send to UK addresses using Royal Mail 2nd Class Signed For service.
Our shipping charges are very easy to understand as our rates are based on the total value of your order and will be automatically calculated at the checkout.
Order value up to £9.99 costs a flat rate of £3.69 shipping
Order value £10.00 and above costs a flat rate of £4.45 shipping
Please note that the above charges DO NOT include made to order goods which will delivered to you directly from our suppliers. Prices for shipping custom made to order products are clearly listed on each product page.
Due to customer demand, we are now taking international orders for smaller sized products such as trophies, replica balls, stadium seating & goal bases etc. These size items can be economically shipped at large letter rates using Royal Mail International Tracked service.
If you would like to place an order for international shipping, please contact us first and we will be happy to assist with costs and payment methods.
As a general guide, Royal Mail International tracked shipping services costs £9.75 to Europe and £10.75 to USA & Canada.